Terrific Newsletter

The Terrific Tips monthly e-newsletter is packed with anecdotes, ideas and examples on service excellence, customer focused selling, motivation and understanding and influencing customers. Sign up below for your monthly dose of inspiration.

Click on 'Back Copies' under 'Terrific Newsletter' on the drop down menu (above) to view recent editions of  the ‘Terrific Tips’ newsletter.

There are 2 versions – ‘Business and Professional’ and ‘Retail’.

The ‘Retail’ edition contains all the information in the ‘Business and Professional’ edition plus there are usually a couple of extra items likely to be of particular interest to retailers and businesses supplying products and services to retailers. Select the edition that best suits your needs.