7 Steps to the Retail Sale – audio program (MP3)


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This audio program takes you through a step-by-step process for dealing with any in-store sales situation. Split into 14 short modules – most of them less than 5 minutes - retail training specialists Jan Collins and Jurek Leon discuss issues, share examples and give you something really valuable to think about and act on.

From what holds you back from selling more, through building rapport, acquiring product and customer knowledge, to handling objections, adding value and closing the sale, this easy to listen to program gives you essential advice to build your confidence and convert more browsers into buyers.