Back in 2012 I prepared two ebooklets, ‘Customer Tips for Coffee Shops Volumes One and Two’, each with 21 tips.
These booklets have now been refreshed and many of the links with access to information and industry experts have been updated.
Please delete your old copies and replace them with these FREE updated versions.
These booklets are for people who enjoy frequenting coffee shops and appreciate a consistently pleasant experience.
They are also for coffee shop owners and their staff who want to stand out from the crowd and turn their customers into walking, talking, clicking and tweeting ambassadors for their business.