Category Archives: Jurek’s Blog

Mobile Phone Etiquette

Mobile Phone Etiquette Jurek Leon - Tuesday, March 04, 2008 by Jurek Leon These days most businesses have in place telephone standards for the way calls are answered and transferred.  This ensures that the professionalism of the company is maintained.  However, very few companies have a telephone protocol and standards for mobile phones (in some…
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Mystery Shopping Reveals Unhealthy Secrets That Could Be Damaging Your Business

Mystery Shopping Reveals Unhealthy Secrets That Could Be Damaging Your Business Jurek Leon - Tuesday, February 13, 2007 by Jurek Leon In his best seller “Freakonomics,” renegade economist Steven Levitt describes the power of revealing difficult-to-obtain information.  Levitt says that when one party to a transaction uses information the other does not have, a condition…
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